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By accessing and using our website, you agree to comply with these terms conditions.

Please read these terms and conditions carefully before using Our Service.

Table of Contents

Coupons Store Agreement

Last Revised: 2024-01-23 14:11:21

{ Terms of Use and Purchase }

Definitions

Coupon (also referred as “Coupons”, “discount coupon”, “ gift card”, “Store Credits” or “product”)

1. Store content

1.1 The store has an endless amount of coupons and gift cards.

1.2 Coupons prices vary according to their characteristics and the benefits they come with.

1.3 Coupons are distinguished according to the characteristics of each one.

Those characteristics are

  • The value of the discount
  • Usage limit
  • Expiry date
  • Possibility of use
  • Either a discount coupon or a gift card “Store Credits”
  • Minimum and maximum spending
  • Either individual use or not
  • Either exclude sale items or not
  • Available payment methods
  • Possibility of selling coupons

1.3.1 The value of the discount: It may be a percentage or a fixed discount value.

1.3.2 Usage limit: how many times the coupon can be used before it is void, some coupons have usage limit while some do not.

1.3.3 Expiry date: some coupons have expiration date while some do not.

1.3.4 Possibility of use: This is due to the possibility of using the coupon either on a specific item, or several items, or the entire shopping cart.

1.3.5 Either a discount coupon or a gift card: When you buy a coupon from the store, you may get a discount coupon or gift card “Store Credits”.

1.3.6 Minimum and maximum spending: Some coupons contain conditions of use, including a minimum and maximum spending, while some do not.

1.3.7 Either individual use or not: Some coupons can be used in conjunction with other coupons while some do not.

1.3.8 Either exclude sale items or not: Some coupons can be applied to items on sale while some cannot. If the coupon can not apply to items on sale, Per-item coupons will only work if the item is not on sale. Per-basket coupons will only work if there are items in the basket that are not on sale.

1.3.9 Available payment methods: Some types of coupons have specific payment methods, while some types can be used with any payment method.

1.3.10 Possibility of selling coupons: Some types of coupons can be used by their owner and at the same time he can offer them for sale.

** Note: after you purchase the coupon, we will provide you with a document via email that explains the characteristics of the coupon that you purchased

** Note: the validity period doesn't mean that the coupon will be valid for the same period since you made the purchase, the validity period is the period from issuing the coupon until it expires.

1.4 Coupons are named and displayed in the store with a unique name for each one. The coupon code and its details are not displayed on the coupon purchase page. Like any product sold on an online store, the coupons that we sell in our store are identified and treated as an independent product, therefore we may mention some details about the product in the details section on the product page, and because of the nature of the store and its main idea which requires achieving competition standards that depend on luck, we have the right to present approximate details about the characteristics of the coupon, so that the details, if mentioned, It will be for the purpose of explaining how likely that the coupon could owns any of those characteristics by using a percentage rate to clarify the amount of possibility, which adds value to the competition.

1.5 If you purchase any of these coupons based on the details which display in the product page, you acknowledge and agree that you have made a purchase based on probabilistic and not confirmatory details. This means that you acknowledge and agree that the coupon you purchase may or may not meet your desire to have these features, or any of them.

1.6 By purchasing any of these coupons displayed in the coupon store, you agree and do not object to the final result and the value that the coupon has. At the end, you know and acknowledge that the entire process is based basically on luck.

1.7 All coupons in the coupons store are listed and sold by us only once. This means that they can only be purchased by one person, and then they will be out of stock and cannot be displayed again. in case that we list a coupon contains a name which is same, similar or close to any of previous coupons that have been sold, it doesn't mean that the new coupon will have the same code and features of the previous coupon.

2 How to use coupons

We offer you all possible methods to make your experience unique, So you must use these methods within the permitted limits.

Like any type of offer, coupons always have one main way to use them, but in Luckist you can use coupons in three ways.

  • The traditional way : You can use the coupon to get the discount it offers when you participate in the competitions, or purchase any item on the site.
  • Selling the coupon: Some coupons are resaleable. You must read, agree, and ensure that you implement the terms for reselling coupons.
  • Converting the coupon into cash amount : Some coupons are convertible into cash. You must read, agree, and ensure that you implement the terms for converting coupons into cash.

3 Selling coupons

3.1 Some coupons are resaleable. You can find out whether the coupon you obtained is resaleable or not in the document attached to you via email after you purchase the coupon.

3.2 If you want to sell your coupon and your coupon is resaleable, you must submit a request to Insert your coupon in the resale list via email: customercare@luckist4rafflesandcompetition.com

The request must contain:

  • The coupon code you want to sell.
  • The number of people you want to resell your coupon to them.
  • Your range of minimum and maximum selling price.

3.3 While we process your request, we will send you an invoice for the request processing fees via email, Fees are calculated based on the details provided in your request and regard that, you will be asked to pay the average difference between the minimum and maximum selling price multiplied by the number of people you want to sell the coupon to them.

If you are satisfied, you can pay the fees by clicking on the specified link in the fee invoice.

3.4 By paying the fees, this means that you agree to the terms of reselling the coupon and the terms and conditions in this agreement and that you are completely satisfied and do not object to any of the conditions or fees included in the process of reselling the coupon.

If you are not satisfied, you can re-submit the request and specify the details again as you wish.

3.5 After paying the fees, you will receive a special document via email for promotional purposes and you can use it only for this purpose. We will also provide you with a link to a page that contains instructions on how to send the coupon to users who purchase the coupon from you.

Note: You cannot submit a request to sell a single coupon again after accepting the first request.

3.6 You can publish your post for selling the coupon on the page designated for that in the coupons store. You can promote your coupon in an appropriate manner that does not violate the rights of others and property rights, does not violate the applicable laws, and does not violate the terms of this agreement and any other agreement applicable within the site and the terms and conditions and terms of use.

3.7 You can contact with users within the site by responding to your post publicly or via private messaging.

3.8 You can promote the coupon to people who do not have an account on the site, but you cannot sell the coupon to them until they create an account on the site.

3.9 You can only sell the coupon within the range of your price limits that you previously specified in your submitted request. This means that you have the right to negotiate with users about the coupon price within the minimum and maximum limit previously specified by you.

3.10 To complete the sale process, the user who agrees to buy the coupon from you must transfer the purchase amount to your own wallet on the site. When you receive the amount, you must follow the instructions for sending the coupon to the buyer through the special link that we sent to you previously in your email.

3.11 If you purchase one of the resold coupons, we strongly advise you to add the transfer note in the designated box when you transfer the coupon price to the seller via the wallet.

3.12 You do not have the right to receive amounts outside the site in exchange for selling the coupon. If this happens, we have the right to suspend your account immediately and terminate it permanently. We will not be responsible for any losses if we terminate and block your account.

3.13 If you transfer the coupon price to the seller and do not receive the coupon within 24 hours of the transfer, you must contact us immediately via the following email: customercare@luckist4rafflesandcompetition.com

3.14 Regarding to “Coupon resale request processing fee”, here is an example for clarification:

You have submitted a request to resell your coupon to 10 people, with a minimum of £5 and a maximum of £8. In this case, the total fees will be as follows:

Average difference between the minimum and maximum limit =

( 8 - 5 ) / 2  =  1.5

Multiplied by the number of people which you want to sell the coupon to them =

1.5  *  10   =   £15

In the case of this example, the request processing fee will be  £15 . 

4 converting coupon

4.1 In order to be able to convert the coupon into cash, you must first ensure that you have one of the coupons that can be converted into cash.

4.2 The coupon can be convertible into cash if it meets the following conditions:

  • The coupon must be a percentage discount coupon, not a fixed discount coupon or gift card.
  • the coupon mustn't be one of those usable in conjunction with other coupons.
  • The coupon must have been used at least once.
  • The coupon must not have been used within the last 72 hours before submitting the converting request.
  • Usage average must not be greater than or equal to 50%.
  • The coupon must be valid for use only if paying via wallet.
  • The coupon must be limited to use only with one specific item.
  • The coupon must have at least 30 days of validity.

4.3 If you submit a converting request before 72 hours have passed since the last use, we will receive the request if all conditions are met, but we will not process it before 72 hours have passed since the last use, In this case, we have the right to stop and terminate the coupon and it will no longer be usable.

4.4 Usage average is the coupon usage rate during the time period before requesting the conversion, and the time period is the days that have passed since obtaining the coupon.

You can find out the validity details in the coupon information document sent to you via email.

4.5 In order to convert your coupon into cash, you must submit a request and provide us with the coupon code via the following email: customercare@luckist4rafflesandcompetition.com

4.6 You acknowledge and agree that we have the right to estimate the value of the coupon when you submit a request to convert it into cash. This value is called the earned coupon value. We calculate the earned coupon value based on the coupon price when you purchased it, minus the losses in the purchase price, then we add the interest value of the coupon to the total.

4.7 The loss in the purchase price is calculated based on the period that has passed since you obtained the coupon, this example is just for clarification:

[ You purchased a coupon for £10, the coupon met all the conditions for accepting conversion into cash, the validity date mentioned in the coupon details document was 30 days, and then you submitted a request to convert the coupon into cash 7 days after purchasing it ]; So the loss in the purchase price = { ( the purchase price * the number of days that have passed after you obtained the coupon ) / ( the validity period ) }, and in the case of this example the equation is as follows

The loss in the purchase price = (10 * 7)/30 = 2.33

4.8 Coupon interest value is the value that you benefited from by using the coupon.

Example for clarification:

[ You have a 25% discount coupon, and it meets all the conversion conditions. The coupon was limited to use only with product A, its price was £5, and the minimum purchase was £20, so you have to buy four tickets.

If you use the coupon twice before submitting a request to convert it to cash, the value you saved through your use of the coupon is

£5*4*25%*2= £10 and this is the Coupon interest value related to this example ].

4.9 Referring to the previous two examples in clause 4.7 and 4.8 earned coupon value will be:

£10 – £2.33 + £10 = £17.67 and this is the value you will get after converting the coupon into cash.

Note: To confirm that, all the values mentioned in this section are for the purpose of representation and clarification.

4.10 After we process your request, we will deposit the obtained amount into your wallet.

5 Limitation of responsibility

5.1 We are not responsible about any result or losses may happen related to your purchase of the coupon, or your use of it.

5.2 The coupon cannot be reserved, and since all coupons are sold once and for one person only, therefore, if you are trying to buy any of these coupons or are actually placing a purchase order, we do not guarantee and are not responsible if someone buys the coupon before you complete your order. We do not guarantee any losses that may occur as a result of the speed required to process precise orders in similar situations.

5.3 We and our affiliates have the right to promote the coupons and coupons store in an appropriate manner, neither we nor our affiliates are responsible for the risks of use.

5.4 You acknowledge and agree that you have read and understood this Agreement and that you are solely responsible for your use of the Coupon Store

6 Coupons return policy

Please note: We put our customers first and will do everything we can to help you work out any issue. Our customers are never on their own and we pride ourselves in a 5-star support service. We'll do our best to solve any problems with our products or services in general.

We do encourage all customers to contact Luckist customer care at customercare@luckist4rafflesandcompetition.com, for any assistance, clarification, feedback, issues, challenges, or help.

We will work things out and make sure you're 100% satisfied and happy with our service.

Refunds: Before a refund is granted, you'd have to allow us to try and help. Contact us via E-mail and please allow 24-72 hours for our Support Team to get back to you. We do our best to answer a lot faster to your requests.

Regarding to the nature of our coupons store which is based on achieving competition standards, and the nature of coupons that can be downloaded and ready to use immediately, makes the coupons non-returnable. There is no “trial” or “grace period” after purchasing any product/coupon which means all sales are final. Once you have purchased the coupon, there is no way to “return” it. As such, refunds cannot be provided. 

We can process a refund if you haven't downloaded the coupon characteristics document or if the coupon was completely unusable or non-functioning.

Refunds will not be granted if you simply decide to not use the coupon.

Based on EU law, you may withdraw the purchase and receive a refund for any digital content (or service) purchased on the site during 14 days, only if you did not download the content. 

We also reserve the right to refuse a refund in following situations:

  •  you have changed your mind about a coupon.
  • you bought a coupon by mistake and the coupon(s) characteristics document was sent/already downloaded by you.
  • The coupon does not provide features/benefits as you wanted.
  • The coupon remaining validity period is less than the validity period mentioned in the characteristics document.

** Note: the validity period doesn't mean that the coupon will be valid for the same period since you made the purchase, the validity period is the period from issuing the coupon until it expires.

If this happens and it turns out that it is possible to make a refund for reasons related to you, We may process the refund with one of these two methods:

  • Return the purchase amount to your wallet on the website after deducting a processing fee = (7%)
  • Cancel the coupon and provide you with a special coupon, with a 100% discount rate, which you can use to buy only one coupon without restrictions from the coupon store.

Coupons Store Agreement

Last Revised: 2024-01-23 14:11:21

{ Terms of Use and Purchase }

Definitions

Coupon (also referred as “Coupons”, “discount coupon”, “ gift card”, “Store Credits” or “product”)

1. Store content

1.1 The store has an endless amount of coupons and gift cards.

1.2 Coupons prices vary according to their characteristics and the benefits they come with.

1.3 Coupons are distinguished according to the characteristics of each one.

Those characteristics are

  • The value of the discount
  • Usage limit
  • Expiry date
  • Possibility of use
  • Either a discount coupon or a gift card “Store Credits”
  • Minimum and maximum spending
  • Either individual use or not
  • Either exclude sale items or not
  • Available payment methods
  • Possibility of selling coupons

1.3.1 The value of the discount: It may be a percentage or a fixed discount value.

1.3.2 Usage limit: how many times the coupon can be used before it is void, some coupons have usage limit while some do not.

1.3.3 Expiry date: some coupons have expiration date while some do not.

1.3.4 Possibility of use: This is due to the possibility of using the coupon either on a specific item, or several items, or the entire shopping cart.

1.3.5 Either a discount coupon or a gift card: When you buy a coupon from the store, you may get a discount coupon or gift card “Store Credits”.

1.3.6 Minimum and maximum spending: Some coupons contain conditions of use, including a minimum and maximum spending, while some do not.

1.3.7 Either individual use or not: Some coupons can be used in conjunction with other coupons while some do not.

1.3.8 Either exclude sale items or not: Some coupons can be applied to items on sale while some cannot. If the coupon can not apply to items on sale, Per-item coupons will only work if the item is not on sale. Per-basket coupons will only work if there are items in the basket that are not on sale.

1.3.9 Available payment methods: Some types of coupons have specific payment methods, while some types can be used with any payment method.

1.3.10 Possibility of selling coupons: Some types of coupons can be used by their owner and at the same time he can offer them for sale.

** Note: after you purchase the coupon, we will provide you with a document via email that explains the characteristics of the coupon that you purchased

** Note: the validity period doesn't mean that the coupon will be valid for the same period since you made the purchase, the validity period is the period from issuing the coupon until it expires.

1.4 Coupons are named and displayed in the store with a unique name for each one. The coupon code and its details are not displayed on the coupon purchase page. Like any product sold on an online store, the coupons that we sell in our store are identified and treated as an independent product, therefore we may mention some details about the product in the details section on the product page, and because of the nature of the store and its main idea which requires achieving competition standards that depend on luck, we have the right to present approximate details about the characteristics of the coupon, so that the details, if mentioned, It will be for the purpose of explaining how likely that the coupon could owns any of those characteristics by using a percentage rate to clarify the amount of possibility, which adds value to the competition.

1.5 If you purchase any of these coupons based on the details which display in the product page, you acknowledge and agree that you have made a purchase based on probabilistic and not confirmatory details. This means that you acknowledge and agree that the coupon you purchase may or may not meet your desire to have these features, or any of them.

1.6 By purchasing any of these coupons displayed in the coupon store, you agree and do not object to the final result and the value that the coupon has. At the end, you know and acknowledge that the entire process is based basically on luck.

1.7 All coupons in the coupons store are listed and sold by us only once. This means that they can only be purchased by one person, and then they will be out of stock and cannot be displayed again. in case that we list a coupon contains a name which is same, similar or close to any of previous coupons that have been sold, it doesn't mean that the new coupon will have the same code and features of the previous coupon.

2 How to use coupons

We offer you all possible methods to make your experience unique, So you must use these methods within the permitted limits.

Like any type of offer, coupons always have one main way to use them, but in Luckist you can use coupons in three ways.

  • The traditional way : You can use the coupon to get the discount it offers when you participate in the competitions, or purchase any item on the site.
  • Selling the coupon: Some coupons are resaleable. You must read, agree, and ensure that you implement the terms for reselling coupons.
  • Converting the coupon into cash amount : Some coupons are convertible into cash. You must read, agree, and ensure that you implement the terms for converting coupons into cash.

3 Selling coupons

3.1 Some coupons are resaleable. You can find out whether the coupon you obtained is resaleable or not in the document attached to you via email after you purchase the coupon.

3.2 If you want to sell your coupon and your coupon is resaleable, you must submit a request to Insert your coupon in the resale list via email: customercare@luckist4rafflesandcompetition.com

The request must contain:

  • The coupon code you want to sell.
  • The number of people you want to resell your coupon to them.
  • Your range of minimum and maximum selling price.

3.3 While we process your request, we will send you an invoice for the request processing fees via email, Fees are calculated based on the details provided in your request and regard that, you will be asked to pay the average difference between the minimum and maximum selling price multiplied by the number of people you want to sell the coupon to them.

If you are satisfied, you can pay the fees by clicking on the specified link in the fee invoice.

3.4 By paying the fees, this means that you agree to the terms of reselling the coupon and the terms and conditions in this agreement and that you are completely satisfied and do not object to any of the conditions or fees included in the process of reselling the coupon.

If you are not satisfied, you can re-submit the request and specify the details again as you wish.

3.5 After paying the fees, you will receive a special document via email for promotional purposes and you can use it only for this purpose. We will also provide you with a link to a page that contains instructions on how to send the coupon to users who purchase the coupon from you.

Note: You cannot submit a request to sell a single coupon again after accepting the first request.

3.6 You can publish your post for selling the coupon on the page designated for that in the coupons store. You can promote your coupon in an appropriate manner that does not violate the rights of others and property rights, does not violate the applicable laws, and does not violate the terms of this agreement and any other agreement applicable within the site and the terms and conditions and terms of use.

3.7 You can contact with users within the site by responding to your post publicly or via private messaging.

3.8 You can promote the coupon to people who do not have an account on the site, but you cannot sell the coupon to them until they create an account on the site.

3.9 You can only sell the coupon within the range of your price limits that you previously specified in your submitted request. This means that you have the right to negotiate with users about the coupon price within the minimum and maximum limit previously specified by you.

3.10 To complete the sale process, the user who agrees to buy the coupon from you must transfer the purchase amount to your own wallet on the site. When you receive the amount, you must follow the instructions for sending the coupon to the buyer through the special link that we sent to you previously in your email.

3.11 If you purchase one of the resold coupons, we strongly advise you to add the transfer note in the designated box when you transfer the coupon price to the seller via the wallet.

3.12 You do not have the right to receive amounts outside the site in exchange for selling the coupon. If this happens, we have the right to suspend your account immediately and terminate it permanently. We will not be responsible for any losses if we terminate and block your account.

3.13 If you transfer the coupon price to the seller and do not receive the coupon within 24 hours of the transfer, you must contact us immediately via the following email: customercare@luckist4rafflesandcompetition.com

3.14 Regarding to “Coupon resale request processing fee”, here is an example for clarification:

You have submitted a request to resell your coupon to 10 people, with a minimum of £5 and a maximum of £8. In this case, the total fees will be as follows:

Average difference between the minimum and maximum limit =

( 8 - 5 ) / 2  =  1.5

Multiplied by the number of people which you want to sell the coupon to them =

1.5  *  10   =   £15

In the case of this example, the request processing fee will be  £15 . 

4 converting coupon

4.1 In order to be able to convert the coupon into cash, you must first ensure that you have one of the coupons that can be converted into cash.

4.2 The coupon can be convertible into cash if it meets the following conditions:

  • The coupon must be a percentage discount coupon, not a fixed discount coupon or gift card.
  • the coupon mustn't be one of those usable in conjunction with other coupons.
  • The coupon must have been used at least once.
  • The coupon must not have been used within the last 72 hours before submitting the converting request.
  • Usage average must not be greater than or equal to 50%.
  • The coupon must be valid for use only if paying via wallet.
  • The coupon must be limited to use only with one specific item.
  • The coupon must have at least 30 days of validity.

4.3 If you submit a converting request before 72 hours have passed since the last use, we will receive the request if all conditions are met, but we will not process it before 72 hours have passed since the last use, In this case, we have the right to stop and terminate the coupon and it will no longer be usable.

4.4 Usage average is the coupon usage rate during the time period before requesting the conversion, and the time period is the days that have passed since obtaining the coupon.

You can find out the validity details in the coupon information document sent to you via email.

4.5 In order to convert your coupon into cash, you must submit a request and provide us with the coupon code via the following email: customercare@luckist4rafflesandcompetition.com

4.6 You acknowledge and agree that we have the right to estimate the value of the coupon when you submit a request to convert it into cash. This value is called the earned coupon value. We calculate the earned coupon value based on the coupon price when you purchased it, minus the losses in the purchase price, then we add the interest value of the coupon to the total.

4.7 The loss in the purchase price is calculated based on the period that has passed since you obtained the coupon, this example is just for clarification:

[ You purchased a coupon for £10, the coupon met all the conditions for accepting conversion into cash, the validity date mentioned in the coupon details document was 30 days, and then you submitted a request to convert the coupon into cash 7 days after purchasing it ]; So the loss in the purchase price = { ( the purchase price * the number of days that have passed after you obtained the coupon ) / ( the validity period ) }, and in the case of this example the equation is as follows

The loss in the purchase price = (10 * 7)/30 = 2.33

4.8 Coupon interest value is the value that you benefited from by using the coupon.

Example for clarification:

[ You have a 25% discount coupon, and it meets all the conversion conditions. The coupon was limited to use only with product A, its price was £5, and the minimum purchase was £20, so you have to buy four tickets.

If you use the coupon twice before submitting a request to convert it to cash, the value you saved through your use of the coupon is

£5*4*25%*2= £10 and this is the Coupon interest value related to this example ].

4.9 Referring to the previous two examples in clause 4.7 and 4.8 earned coupon value will be:

£10 – £2.33 + £10 = £17.67 and this is the value you will get after converting the coupon into cash.

Note: To confirm that, all the values mentioned in this section are for the purpose of representation and clarification.

4.10 After we process your request, we will deposit the obtained amount into your wallet.

5 Limitation of responsibility

5.1 We are not responsible about any result or losses may happen related to your purchase of the coupon, or your use of it.

5.2 The coupon cannot be reserved, and since all coupons are sold once and for one person only, therefore, if you are trying to buy any of these coupons or are actually placing a purchase order, we do not guarantee and are not responsible if someone buys the coupon before you complete your order. We do not guarantee any losses that may occur as a result of the speed required to process precise orders in similar situations.

5.3 We and our affiliates have the right to promote the coupons and coupons store in an appropriate manner, neither we nor our affiliates are responsible for the risks of use.

5.4 You acknowledge and agree that you have read and understood this Agreement and that you are solely responsible for your use of the Coupon Store

6 Coupons return policy

Please note: We put our customers first and will do everything we can to help you work out any issue. Our customers are never on their own and we pride ourselves in a 5-star support service. We'll do our best to solve any problems with our products or services in general.

We do encourage all customers to contact Luckist customer care at customercare@luckist4rafflesandcompetition.com, for any assistance, clarification, feedback, issues, challenges, or help.

We will work things out and make sure you're 100% satisfied and happy with our service.

Refunds: Before a refund is granted, you'd have to allow us to try and help. Contact us via E-mail and please allow 24-72 hours for our Support Team to get back to you. We do our best to answer a lot faster to your requests.

Regarding to the nature of our coupons store which is based on achieving competition standards, and the nature of coupons that can be downloaded and ready to use immediately, makes the coupons non-returnable. There is no “trial” or “grace period” after purchasing any product/coupon which means all sales are final. Once you have purchased the coupon, there is no way to “return” it. As such, refunds cannot be provided. 

We can process a refund if you haven't downloaded the coupon characteristics document or if the coupon was completely unusable or non-functioning.

Refunds will not be granted if you simply decide to not use the coupon.

Based on EU law, you may withdraw the purchase and receive a refund for any digital content (or service) purchased on the site during 14 days, only if you did not download the content. 

We also reserve the right to refuse a refund in following situations:

  •  you have changed your mind about a coupon.
  • you bought a coupon by mistake and the coupon(s) characteristics document was sent/already downloaded by you.
  • The coupon does not provide features/benefits as you wanted.
  • The coupon remaining validity period is less than the validity period mentioned in the characteristics document.

** Note: the validity period doesn't mean that the coupon will be valid for the same period since you made the purchase, the validity period is the period from issuing the coupon until it expires.

If this happens and it turns out that it is possible to make a refund for reasons related to you, We may process the refund with one of these two methods:

  • Return the purchase amount to your wallet on the website after deducting a processing fee = (7%)
  • Cancel the coupon and provide you with a special coupon, with a 100% discount rate, which you can use to buy only one coupon without restrictions from the coupon store.

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